Shipping Policy
Processing Time ⏰
All current orders are pre-orders. Because we produce our caps in small batches to ensure the highest quality, please allow 2-3 weeks from your order date for your cap to be produced and shipped.
You will receive an email notification with your tracking number as soon as your order ships!!
Shipping Times📬
Once shipped, please allow the following delivery timeframes: Standard domestic shipping — 5-9 business days
Expedited shipping — 2-3 business days (available at checkout)
Free Shipping📍
We offer free standard shipping on all orders over $50!! Orders under $50 have a flat rate shipping fee applied at checkout.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with your tracking number. You can use this to track your package in real time!
Shipping Address 🏠
Please make sure your shipping address is correct at checkout!! We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages:
If your package is lost or arrives damaged please contact us immediately at hello@cozycap.us!! We will work with you to resolve the issue as quickly as possible.